Incident Management

What is risk? Risk implies that a chosen action or activity (including inaction) has the potential to  result in loss or another undesirable outcome. Any form of human endeavor carries some risk, with circumstances and conditions increasing its probability. Much of the world today is unstable politically, financially, and socially- globally and regionally- there is strife, criminality, and even armed conflict..

Government and law enforcement agencies are responsible for all-hazard incident management as outlined in National Incident Management System (NIMS).  They must understand risk when developing their course of actions. Incident Commanders must be able to manage natural, technological, and human-caused threats and hazards. With the uprise in terrorism over the last decades, the mission areas for most agencies are expanding as their available resources are under continuous demand.  The ability to control the scene, protect the public, mitigate the threat, organize a multi-agency effort, and foresee a recovery plan are more complex and challenging than ever before.

Companies and organizations operating in such potentially hazardous or even hostile environments must also be able to manage the risks associated when an incident occurs. Where there is potential for damage and harm to company personnel, facilities, operational effectiveness and business reputation, there is risk that must be mitigated. Companies and organizations must support the efforts of the responding agancies, whether it’s reporting, cooperating, or conducting their own protocols..

Worldwide Counter Threat Solutions (WCTS) offers consulting and training services in Incident, Risk, and Crisis Management for government, law enforcement, and the private sector. With improved skills and knowledge, you’ll better be able to operate effectively in hazardous environments.

The Requirement

WCTS training is modular and can be adapted to target the customers’ requirements. Training can be linked with consulting services and intelligence information gathering to assist agencies or companies to identify and monitor their risks, while developing proper processes and procedures.

Programs run the gamut from scenario-based table-top exercises, to comprehensive training backed by practical exercises to confirm the knowledge. This flexibility allows WCTS to take into account such factors as the function of the customer organization, the threats faced by the customer, as well as the level of training and experience of nominated personnel and the equipment available. Training can be undertaken at any suitable location nominated by the customer and in conjunction with response organizations for a true incident response exercise.

Knowledge Areas

Dependent upon the type of training being delivered WCTS Risk and Crisis Management training includes some or all of the following areas of competence:

  • Introduction to Crisis Management
  • Risk and threat vulnerabilities
  • Business continuity
  • Crisis Management
  • Incident Management and response
  • Security
  • Crisis Management Planning
  • Practical Exercises and Assessments

Training Packages

The following courses are examples of training that can be carried out by WCTS. Course duration and content will be tailored to suit individual client requirements:

  • Critical Incident Management
  • Crisis and Risk Management
  • Multiagency and private sector training and exercises
  • Consultancy Services
  • Train the Trainer